- Meta partnered with ONDC to aid small businesses in creating seamless buyer-seller experiences on WhatsApp.
- ONDC will assist business solution providers in becoming seller apps and bringing businesses onto the ONDC network.
- Meta plans to digitally upskill over 500,000 MSMEs through the Meta Small Business Academy.
- The collaboration aims to empower MSMEs, enhance their digital visibility, and expand their customer reach.
- Meta also supports ONDC’s Sahayak WhatsApp chatbot to improve seller-customer communications within the platform.