Startup Atlas · Logistics

Rivigo Unicorn

Rivigo Services Private Limited Gurugram, Haryana Founded 2014 rivigo.com ↗
Deepak Garg · Founder & CEO Gazal Kalra · Co-founder
$325.83 MnTotal funding (tracked)
12Funding rounds
23 Aug 2022Last round

Rivigo: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Transforming Indian logistics to be human, faster, safer, efficient

We are transforming logistics in India making it human, faster, safer and efficient

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50-70% faster transit via driver-relay model50-70% faster transit

With over 550 company-owned trucks, Rivigo offers line-haul solution and claims to lower transit time by 50-70per cent compared to typical operators.

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Reduced time-to-market and in-transit inventory for merchants

Rivigo creates value for merchants by drastically reducing time to market and inventory in transit, thus bringing reliability and end-to-end visibility in supply chains.

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Customer Segments

E-commerce, FMCG, auto, pharma & cold-chain shippers

Founded in 2014 as TruckFirst, the company currently provides high quality services across major industry verticals such as e-commerce, FMCG, auto, pharma and the cold-chain space.

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Large enterprise clients (Abbott, Hero MotoCorp, ITC, Lupin)

The company services clients including AbbottBSE, Hero MotoCorp, ITCBSE, and LupinBSE.

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Ten industry verticals incl. apparel, electronics, engineering machinery

The company caters to sectors such as apparel and lifestyle, auto components, pharmaceuticals, e-commerce, electronics, consumer goods, engineering machinery, books and publications etc.

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Customer Relationships

Long-running enterprise accounts

It recently began transporting spare parts for Hero MotoCorpBSE from the Neemrana (Alwar, Rajasthan) factory.

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Client login portal on rivigo.com

Client Login

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Channels

Direct website booking

Book a truck

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Pan-India network reach (29,000+ pin codes)29,000+ pin codes

Rivigo has a network coverage with more than 29000 pin codes in India.

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Key Activities

Relay-style truck driving operations

Unlike traditional logistics companies, Rivigo's drivers travel shorter distances and hand over their trucks to another driver partner at designated pit stops. The baton-passing like model helps them avoid a longer journey of weeks or months.

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National Freight Index (pricing transparency data product)

A first-of-its-kind revolutionary index, which brings transparency to the previously opaque and fragmented logistics industry. National Freight Index enables unrestricted, real-time sharing of freight pricing, with the potential to unlock immense value for the logistics industry.

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Key Resources

Owned truck fleet across Indian cities

According to its official website, Rivigo has over 5000 high trucks fleet operational across 4,000 Indian cities.

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Pit-stop / relay network

With over 2,00,000 verified fleet owners, the company operates via more than 70 pit stops and completed half-a-million trips to date.

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Full-service technology platform

Gurgaon based Rivigo, now a brand of MLL Express Services Pvt. Ltd. (MESPL), comes in with the capabilities of a pan India B2B express network, a robust client base and a full-service technology suite.

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Key Partnerships

Warburg Pincus (lead investor)

the company has announced Series C financing of $75 million by an affiliate of Warburg Pincus

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Elevation Capital / SAIF Partners (lead investor)

The round was led by existing investor SAIF Partners.

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Hero MotoCorp (enterprise logistics partner)

It recently began transporting spare parts for Hero MotoCorpBSE from the Neemrana (Alwar, Rajasthan) factory.

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Mahindra Logistics (acquirer of B2B express business)

Integration of Rivigo's network, technology and process capabilities, will strengthen MLL's existing B2B express business and overall customer value proposition.

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Revenue Streams

Relay Full Truck Load

Rivigo has three products – Relay Full Truck Load, Express Cargo and Coldchain.

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B2B Express business58% of FY21 revenue

its B2B express business contributed over 58% or Rs. 371.3 crore to the company's total collection in FY21

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Relay-as-a-Service (RaaS) for fleet owners

Rivigo is building Relay-as-a-Service (RaaS) to directly address the inefficiencies in trucking and solve for the challenges faced by fleet owners and truck pilots in the country.

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Coldchain logistics

Rivigo has three products – Relay Full Truck Load, Express Cargo and Coldchain.

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Cost Structure

Transportation & distribution / freight charges51.5% of FY18 expenses

The largest component of the company's costs to earn this revenue was transportation distribution charges, taking up 51.5 per cent of the expenses. The amount spent on this particular function was Rs 510.65 crore, 80.7 per cent up from Rs 282.57 crore figure in FY17.

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Trip costs: fuel, toll, tyre, loading/unloading64.4% of FY22 expenses

The company didn't disclose its expense details and booked Rs 556 crore as miscellaneous cost which was 64.4% of the overall expenditure. It covers all trip expenses including fuel, toll, tyre, loading/unloading, and pickup.

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Employee benefit expenses

Its employee benefit expenses diminished 10.6% to Rs 90.7 crore during FY22 from Rs 82 crore in FY21

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FAQs on Rivigo

What is Rivigo's business model?

Rivigo's core value proposition centers on Transforming Indian logistics to be human, faster, safer, efficient, 50-70% faster transit via driver-relay model, Reduced time-to-market and in-transit inventory for merchants.

How does Rivigo make money?

Rivigo's cited revenue streams include Relay Full Truck Load, B2B Express business, Relay-as-a-Service (RaaS) for fleet owners, Coldchain logistics.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: web.archive.org www.thecompanycheck.com · Last verified 7 Sep 2026. · Report a correction