India Leads the AI Agent Race as 60% of Consumers Want a Personal AI Assistant: Adobe Report

India is winning the AI agent race. A new report from Adobe (a big software company) says so. In the report, 60 out of every 100 Indian people say they want their own personal AI assistant. That is the most in all of Asia-Pacific. Asia-Pacific means the countries in and around Asia, like India, China, Japan, and Australia.

This news comes from the Adobe 2026 AI and Digital Trends Report. A report like this asks many people questions and then shares the answers. Adobe shared it on June 25. It shows that Indians are very happy to let smart computer programs do jobs for them.

An AI agent is a computer program that can do tasks for you by itself. A normal chatbot only talks back and answers you. But an agent can also take action, like booking a ticket, comparing prices, or buying something. A personal AI assistant is your very own agent. Over time, it learns the things you like.

What the Report Found

For the report, Adobe asked 7,000 people questions. These were everyday shoppers and business bosses from around the world. The report looked at two things. First, how companies are starting to use AI. Second, how people feel about using AI.

On nearly every question about liking AI agents, Indian people gave high answers. For example, 55 out of 100 Indians said they would be happy to chat with a brand’s AI agent. And 61 out of 100 said they would let an AI agent talk to a brand’s human staff for them. That shows they trust AI to do things on its own.

Key facts

Finding (Indian consumers)Reported figure
Want to create a personal AI agent60%
Willing to interact with a brand’s AI agent55%
Comfortable with agent-to-agent interactions58%
Would let an AI agent deal with a brand’s human rep61%
Use AI for personalised product recommendations65%
Use AI for customer service or support60%
Open to shopping via AI-powered experiences62%
Global survey sample7,000 consumers and business leaders
Report release dateJune 25, 2026

India Tops the Asia-Pacific Region

That 60% score puts India at number one in Asia-Pacific. It is the place where the most people want a personal AI agent. This fits a bigger pattern. Indian people are quick to try new digital tools. They did this with UPI too. UPI is the fast phone app system Indians use to send money. They are doing the same now with AI chatbots.

The report points out one surprising thing. Indian people want AI agents more than local companies expect. In plain words, people are ready for AI agents faster than many companies think. This gap is a warning for brands. But it is also a big chance for them.

How Indians Already Use AI

For Indians, AI is not just a future dream. They use it now, while shopping. About 65 out of 100 use AI to get product ideas picked just for them. Another 60 out of 100 use AI for help and support when they have a problem. And 62 out of 100 are happy to buy things using AI tools.

Put these numbers together and you get a clear picture. Indian shoppers trust AI to help them find, choose, and buy things. This is why so many companies are rushing to add AI agents to their apps and websites.

FAQ

What is the difference between a chatbot and an AI agent?

A chatbot mostly just answers your questions. An AI agent can do things for you. It can compare prices, book things, or even buy something on its own.

Why does India lead in this survey?

India’s 60% score is the highest in Asia-Pacific. Indian people tend to try new digital tools fast. That pushes these numbers up.

How large was the study?

The Adobe 2026 AI and Digital Trends Report asked 7,000 people around the world. They were shoppers and business bosses. Adobe shared the report on June 25, 2026.

Why It Matters (Especially for India and Founders)

For Indian founders, the message is clear. (A founder is a person who starts a company.) Your customers are ready for AI agents. Often they are more ready than you think. Brands that add helpful, honest AI agents early can win fans fast. Brands that wait may fall behind, because people already want this.

This demand also helps India’s bigger AI plan. Companies are putting a lot of money into AI computers in India to meet this need. One example is Amazon’s $13 billion plan to build next-generation AI in Mumbai. ($13 billion is about 13,000 crore dollars, a huge amount of money.) Strong demand from people, plus big money from companies, is a powerful mix.

The main point is simple. India is not just using AI. In its region, it leads in trust and in the wish to use AI. For new companies, brands, and investors, this eagerness is a real chance. But there is one rule. The AI agents must be built to be useful, safe, and honest.

Source: Financial Express.

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