Rimini Street and Datacom have formed an Australia-and-New Zealand reseller partnership under which Datacom will offer Rimini support, security and compliance services for customers running perpetually licensed Oracle and SAP software. The deal gives Datacom a way to support older ERP estates without making an immediate vendor-led upgrade the entry ticket for modernisation.
What the Rimini Street and Datacom partnership covers
Rimini Street’s announcement says the agreement combines its third-party enterprise-software support with Datacom’s regional advisory, implementation and managed-service reach. Datacom’s partner page independently confirms the relationship and positions it as a way for organisations to extend the useful life of existing systems while choosing their own modernisation timetable.
The offer is not a new Oracle or SAP product. It changes who supports existing licensed deployments. Datacom becomes the regional customer-facing route, while Rimini supplies the underlying support, security and compliance capability. ARN and IT Brief both reported the same reseller structure on September 15.
| Element | Announced scope |
|---|---|
| Region | Australia and New Zealand |
| Software | Supported perpetual Oracle and SAP versions |
| Services | Level-four support, security and compliance |
| Commercial route | Datacom reseller offering powered by Rimini Street |
The mechanism behind the AI angle
The partners argue that lower maintenance spending can free money and people for AI and cloud programmes. That is a budget-allocation thesis, not evidence that the support contract itself deploys an AI system. Buyers should separate the measurable service change—supporting eligible perpetual deployments—from projected savings and future innovation spending.
Rimini claims customers can save up to 90% of total support costs. That figure comes from the vendor and will vary with contract terms, software footprint, customisations and the services retained from original vendors. Procurement teams should compare total transition cost, patch coverage, escalation rights and future upgrade options rather than using the headline percentage as a forecast.
What ANZ customers should evaluate
The critical diligence questions are operational. Customers need a precise supported-version matrix, vulnerability-response commitments, responsibility boundaries between Datacom and Rimini, and an exit plan if they later return to vendor maintenance or move to cloud software. Regulated organisations should also map evidence retention, data access and incident escalation to local obligations.
Contract boundaries deserve particular attention when a defect spans custom code, the application vendor and infrastructure. The customer should know who owns first response, who can obtain vendor patches, and how severity disputes are escalated. A lower maintenance bill can lose its advantage quickly if accountability becomes ambiguous during a production outage.
The partnership reflects a broader effort to fund new technology without replacing every core system at once. Recent examples include NTT DATA’s AI infrastructure operations platform and ADP and AWS expanding agentic payroll work. Rimini Street and Datacom are approaching the same budget pressure from the maintenance side.
Frequently asked questions
What did Rimini Street and Datacom announce?
They announced an ANZ reseller partnership for third-party support, security and compliance services covering supported perpetual Oracle and SAP deployments.
Does the deal force an Oracle or SAP upgrade?
The stated proposition is the opposite: customers can keep eligible perpetual versions while choosing when and how to modernise.
Are the savings guaranteed?
No. The up-to-90% figure is a vendor claim, and actual economics depend on each customer’s contracts, systems and transition requirements.
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