Startup Atlas · Services

eClerx Sector Top 20

eClerx Services Limited ● Mumbai, Maharashtra ● Founded 2000 ● eclerx.com ↗

Anjan Malik · Co-founder PD Mundhra · Co-founder

$25.63 MnTotal funding (tracked)

1Funding rounds

31 Dec 2007Last round

eClerx: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

AI meets domain expertise

eClerx positions its offering as workflow-native AI rather than a bolt-on layer.

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Amplified business results via domain expertise

Value proposition centred on combining domain expertise, technology and operational strength.

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Client operational cost savings$2B saved (10 yrs)

eClerx cites cumulative client cost savings delivered over the last decade.

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Customer Segments

Tier 1 global banks8 of 10 Tier 1 banks

eClerx counts 8 of the world's 10 Tier 1 banks as clients.

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Fortune 500 enterprises80% of business

The large majority of eClerx's business comes from Fortune 500 companies.

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Long-tenured global brands100+ brands, 5+ years

Over 100 brand clients have stayed with eClerx for more than 5 years.

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Customer Relationships

No cited public information yet.

Channels

Mumbai delivery center (2002)

eClerx's first delivery center opened in Mumbai, India, its home operations base.

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London sales office (2006)

eClerx opened a client-facing sales office in London.

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New York sales office (2009)

eClerx opened a sales office in New York to reach North American clients.

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Key Activities

No cited public information yet.

Key Resources

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Key Partnerships

Adobe

eClerx is an Adobe Gold Solution Partner.

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Salesforce

eClerx partners with Salesforce on marketing transformation programs.

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Google Cloud

eClerx runs a dedicated Google Cloud Business Group.

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