Startup Atlas · B2B Ecommerce

ElasticRun Unicorn

NTex Transportation Services Private Limited Pune, Maharashtra Founded 2016 elastic.run ↗
Sandeep Deshmukh · Co-founder & CEO Saurabh Nigam · Co-founder & COO Shitiz Bansal · Co-founder & CTO
$460.5 MnTotal funding (tracked)
5Funding rounds
17 Feb 2022Last round

ElasticRun: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Powering every brand to reach every shelf

The company's core promise is nationwide reach across every commerce channel.

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Scale without building your own infrastructure

Brands can scale across cities and channels without capital investment in their own logistics infrastructure.

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Own your demand and delivery data

Brands get first-hand demand and delivery insights rather than losing that data to a third-party platform.

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Lower landed cost by eliminating asset underutilisation

CEO Sandeep Deshmukh frames the company's technology moat as eliminating the cost of underutilised logistics assets that competitors carry.

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Customer Segments

D2C brands, e-commerce platforms and consumer-goods companies

ElasticRun supports a wide spectrum of industries, including D2C brands, e-commerce platforms, FMCG, pharmaceuticals, quick commerce, retail, and consumer goods.

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Rural kirana (mom-and-pop) stores

Rural India is a core segment: roughly half of India's 12 million kirana stores are in ElasticRun's target market.

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Villages and small towns across India100,000+ villages serviced

ElasticRun services over 100,000+ villages, without owning its own warehouses or delivery trucks.

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E-commerce and quick-commerce platforms (as B2B logistics customers)

ElasticRun also sells its transportation network as a service to other e-commerce companies, per CEO Sandeep Deshmukh.

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Customer Relationships

Recurring weekly order-and-restock cycle with kirana owners

A kirana store owner describes a set weekly cadence with a dedicated ElasticRun agent.

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Embedded credit access for store owners via lending partners

ElasticRun shares a store's transaction data with financing partners so the owner gets one-click, pre-approved credit, while ElasticRun itself runs a zero-receivables model.

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No direct credit extended by ElasticRun itself (zero-receivables model)

ElasticRun does not carry its own accounts receivable; it relies on lending partners rather than extending credit directly to stores.

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Channels

Single API integration (SwiftER)

One integration connects a brand to e-commerce, quick-commerce and B2B demand.

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Shared fulfilment and last-mile network

Shared warehousing, intelligent inventory placement and a last-mile delivery network in a single system.

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On-ground ElasticRun agent network to kirana stores

Rural retailers order and receive stock through a dedicated ElasticRun field agent on a recurring cycle.

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Direct sales / demo requests

Brands engage ElasticRun directly through a sales contact or demo request rather than a self-serve signup.

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Key Activities

Demand forecasting and supply-partner allocation

Technology infrastructure and machine learning predict demand in each serviceable area and assign the right supply partners.

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Multi-speed order fulfilment and delivery

Managing inventory, processing orders, and delivering within 2 hours, same-day or next-day across every channel and location.

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Credit facilitation for kirana buyers

ElasticRun facilitates loans for its kirana-store buyers by sharing transaction data with lending partners, without holding the credit risk itself.

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Key Resources

Crowdsourced 3PL delivery network (no owned fleet)

ElasticRun does not own trucks or other delivery vehicles; it calls itself a crowdsourced logistics platform built on third-party logistics partners.

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Warehousing footprint2.5 Mn+ Sq. ft.

Shared warehousing capacity across the fulfilment network.

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Fulfilment stations1000+

Physical fulfilment stations across the network.

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Pan-India city and town coverage600+ cities & towns

Network reach across cities and towns.

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Demand-forecasting technology and ML platform

Proprietary technology and machine learning are used to predict demand in every serviceable area and assign supply partners accordingly.

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Key Partnerships

Amazon India (founding partnership)

ElasticRun began life providing last-mile delivery services for Amazon in Maharashtra before building its own pan-India B2B network.

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Meesho and Flipkart (logistics-network tie-ups)

ElasticRun's transportation network is offered to other e-commerce platforms, including Meesho and Flipkart, to deliver packages in ElasticRun's serviceable markets.

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Flipkart partner recognition

ElasticRun states it received Flipkart's "Best HIH_Budding Partner" award.

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IKEA India (enterprise client / partner)

IKEA India credits ElasticRun's team for helping it rank #1 in zero-emissions last-mile delivery.

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Third-party lending / financing partners

ElasticRun partners with external lenders to provide credit to kirana store owners, sharing transaction data with the store's consent.

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Revenue Streams

Logistics-network-as-a-service fees from other e-commerce platforms

ElasticRun sells access to its transportation network to other companies, including Meesho and Flipkart, to deliver their packages.

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Data and market-intelligence fees charged to brands

ElasticRun monetises its rural consumption data by charging FMCG and other brands for access to it.

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Fees from lending partners for credit facilitation

ElasticRun earns a fee from its lending partners for every loan it facilitates for kirana store owners, without carrying the credit risk itself.

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Libera AI-techstack SaaS

ElasticRun offers its AI fulfilment techstack as a standalone SaaS product under the Libera brand for global deployments.

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Cost Structure

Low fixed-asset base (asset-light model)

ElasticRun does not own warehouses and, by extension, does not hold inventory either -- it relies on partner assets instead of its own capex.

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Distribution expense ratio11% of FY22 operating revenue

In the year ended March 2022, distribution expenses were around 11% of operating revenue, versus ~23.6% for Udaan and ~15.4% for DealShare.

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FAQs on ElasticRun

What is ElasticRun's business model?

ElasticRun's core value proposition centers on Powering every brand to reach every shelf, Scale without building your own infrastructure, Own your demand and delivery data, Lower landed cost by eliminating asset underutilisation.

How does ElasticRun make money?

ElasticRun's cited revenue streams include Logistics-network-as-a-service fees from other e-commerce platforms, Data and market-intelligence fees charged to brands, Fees from lending partners for credit facilitation, Libera AI-techstack SaaS.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: elastic.run · Last verified 7 Sep 2026. · Report a correction