Fibe

Fibe provides accessible financial lending solutions up to Rs. 5 lakhs to working professionals.

Loan amounts from Rs 8,000 to 2 lakh with repayment periods from 7 days to one month; the company claimed 70% of loans are given in under 10 minutes.

Fibe's Series D press release describes the company as India's largest consumer lending fintech providing accessible financial lending solutions to working professionals, with a customer-first approach to providing credit to young middle-income Indians.

Fibe describes itself as a one-stop financial solution fueling the aspirations of the young, tech-savvy Indian.

Fibe provides phone, email, and postal customer support with published office hours (Monday-Friday 9am-7pm, Saturday 10am-7pm) and a stated response commitment of 24-48 hours.

Complaints raised by phone, email, or mail are targeted for resolution within 7 working days; if unresolved, customers can escalate to a named Nodal Officer who commits to a 5-day resolution, with final escalation available via the RBI's SACHET portal.

Beyond the loan application itself, Fibe offers self-service tools -- an EMI calculator, a free credit score checker, and an eligibility calculator -- letting customers evaluate borrowing options on their own before applying.

Digital-first, mobile app-based lending platform; Fibe's app has recorded 46+ million downloads as of the company's disclosed metrics.

Artificial intelligence, machine learning, and data science drive efficiency across customer onboarding, risk management, underwriting, and fraud prevention.

Fibe holds ISO/IEC 27001 certification for its lending-related services, is PCI DSS compliant for its app-based journey, is SOC 2 certified, and is a member of FACE (an industry fair-practice association).

Fibe operates through Earlysalary Services Private Limited, a wholly-owned subsidiary licensed to use the FIBE trademark from its owner, Social Worth Technologies Limited; Earlysalary Services is the entity that actually extends credit to customers.

Fibe's leadership includes Akshay Mehrotra as Managing Director and Group CEO, and Ashish Sohan Goyal as Chairperson, Executive Director and Group Chief Financial Officer.

Fibe's product suite includes credit cards offered in partnership with Axis Bank.

Fibe entered a strategic partnership with Narayana Health, announced January 16, 2023, to offer CareNow PayLater medical expense loans of up to Rs 10 lakh for elective and non-elective treatments.

Interest on loans is Fibe's largest revenue line, crossing Rs 1,000 crore in FY25 (over 80% of operating revenue), per Entrackr's FY25 financial report.

Guarantee premium income reached Rs 104 crore in FY25, up 83% year-on-year, per Entrackr's FY25 financial report.

Fibe's overall expenses rose to Rs 1,112 crore in FY25 from Rs 706 crore in FY24, per Entrackr's analysis of its FY25 financial filings.

Finance cost -- including loan write-offs and losses on guarantees -- was Fibe's single largest expense category in FY25 at Rs 691 crore (over 62% of total expenditure), up 85% year-on-year from Rs 373 crore in FY24; this included Rs 257 crore of loan write-offs and Rs 207 crore of loss on guarantees.

Advertising and promotional expenses were another major cost centre for Fibe, at Rs 128 crore in FY25.

Employee benefit expenses rose 34% year-on-year to Rs 111 crore in FY25, including Rs 9.2 crore of ESOP expenses, and accounted for under 10% of Fibe's total costs.