Startup Atlas

Haptik Acquired

Jio Haptik Technologies Limited ● Mumbai ● Founded 2013 ● haptik.ai ↗

Aakrit Vaish Swapan Rajdev

$12.2 MnTotal funding (tracked)

2Funding rounds

5 Apr 2016Last round

Haptik: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Human-like, omnichannel conversational AI agents source

Multilingual, multi-LLM, enterprise-data-grounded automation source

Customer Segments

Enterprise retail & e-commerce brands source

Travel, media, fintech, telecom & insurance enterprises source

Customer Relationships

AI + human hybrid enterprise support source

Self-serve Agent Studio source

Channels

Messaging & voice channels source

Key Activities

AI agent development & deployment source

Multi-LLM integration and analytics source

Key Resources

Proprietary conversational AI platform source

Global team source

Key Partnerships

Jio Platforms Limited (majority shareholder) source

LLM technology partners source

Revenue Streams

No cited public information yet.

Cost Structure

Employee benefits, D&A and other operating expenses source

FAQs on Haptik

What is Haptik's business model?

Haptik's core value proposition centers on Human-like, omnichannel conversational AI agents, Multilingual, multi-LLM, enterprise-data-grounded automation.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: en.wikipedia.org · Last verified 9 Sep 2026. · Report a correction