Hiver
Hiver (originally launched as GrexIt in 2011 by IIT Kharagpur alumni Niraj Ranjan Rout and Nitesh Nandy) is a customer service and helpdesk platform built natively for Gmail and Google Workspace, later expanding to an AI-powered omnichannel support product (email, chat, voice) used by thousands of support, sales, and operations teams. The product was renamed from GrexIt to Hiver in…
Hiver: Funding Rounds
| Date | Round | Amount | Investors | Source |
|---|---|---|---|---|
| 2 Mar 2022 | Series B | $22 Mn | K1 Capital AngelList Kae Capital Kalaari Capital | source |
| 12 Feb 2021 | Debt | $4 Mn | Mars Growth Capital | source |
| 20 Oct 2018 | Series A | $4 Mn | Kae Capital Kalaari Capital | source |
Recent Signals
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Who founded Hiver?
Hiver was founded by Niraj Ranjan Rout, Nitesh Nandy in 2011.
How much funding has Hiver raised?
Hiver has raised $30 Mn across 3 tracked funding round(s), most recently on 2022-03-02. Figures are compiled from cited public sources.
Who are the investors in Hiver?
Investors in Hiver include K1 Capital, AngelList, Kae Capital, Kalaari Capital, Mars Growth Capital.
What does Hiver do?
Hiver (originally launched as GrexIt in 2011 by IIT Kharagpur alumni Niraj Ranjan Rout and Nitesh Nandy) is a customer service and helpdesk platform built natively for Gmail and Google Workspace, later expanding to an AI-powered omnichannel support product (email, chat, voice) used by thousands…
Where is Hiver headquartered?
Hiver is headquartered in Bengaluru, Karnataka, India.
What is Hiver's business model?
Hiver's core value proposition centers on Agentic AI platform for complex, cross-team support, Complex support deserves better software, No forced migration off Gmail, Built for relationships, not just ticket closure.
How does Hiver make money?
Hiver's cited revenue streams include Per-seat SaaS subscription tiers.