LetsTransport

LetsTransport's homepage describes its core offering as professional, economical and structured logistics solutions for both businesses and individual customers.

The company positions itself as aiming to disrupt the large, traditionally unorganized urban-logistics market using technology so enterprises can reach consumers faster.

LetsTransport's press kit names Amazon, Flipkart, Bisleri, Vishal Mega Mart, Future Supply Chain, Coca-Cola, Delhivery and Udaan as clients, across organized retail, FMCG, e-commerce, distribution and 3PL sectors.

The company's own homepage states its logistics solutions serve both businesses and individual customers.

LetsTransport's enterprise offering is positioned as a one-stop solution for on-demand bookings across first-mile, mid-mile, last-mile and cold-chain needs, so customers avoid managing multiple transport vendors.

Customers can reach LetsTransport directly through a dedicated support phone line and email address listed on the company's support page.

The support page offers a self-service package-tracking tool so customers can check shipment status without contacting an agent.

Alongside self-service options, LetsTransport lists Managed Services as a service line providing end-to-end management of the delivery process for clients with more complex needs.

The platform aggregates a large network of independent truck drivers and fleet operators — the homepage cites 55,000+ truck drivers as of its current listing.

Bertelsmann's press release describes LetsTransport as a platform connecting independent truckers, small freight forwarders and corporate customers.

LetsTransport's homepage lists its service lines: seller pickups (first-mile); mother warehouse to FC/SC, inter-store movements, warehouse to DC and upcountry movements (mid-mile); and DC to customer / store to retailer movements (last-mile).

LetsTransport's core operating resource is a large network of onboarded light commercial vehicles rather than a company-owned fleet; its press kit and enterprise page both cite 35,000+ registered vehicles on the platform.

The company built its early capital base through a 2015 seed round from Rebright Partners, a 2016 Series A led by NB Ventures and GMO Ventures, and a Series B led by Fosun RZ Capital and Bertelsmann India Investments.

Across all rounds including a July 2023 raise and an April 2024 Series E, LetsTransport had raised a combined $77 million by the time Bertelsmann Investments acquired majority control in 2026, underpinning its network and technology build-out.

As part of Bertelsmann's buy-and-build platform, LetsTransport Group entered an operating agreement with fellow portfolio company Shiprocket: LTG supports Shiprocket's intra-city and mid-mile trucking needs, while Shiprocket helps LTG expand its part-truckload and warehousing offerings.

Beyond capital, Bertelsmann Investments took an operating role after its 2026 majority acquisition -- its managing director Pankaj Makkar became chairman of LetsTransport Group's board while the founders retained operational leadership.

LetsTransport bills according to shipment specifics rather than a flat rate -- its own site states solutions are customized to per-packet, per-tonne or per-unit shipped.

Regulatory-filing-based reporting shows income from logistics services is LetsTransport's only revenue stream; it grew 94.8% to Rs 403.37 crore in FY22 from Rs 207.08 crore in FY21.

Vehicle-related and delivery-personnel costs are LetsTransport's single largest cost category, per FY22 regulatory filings as reported by Entrackr.

Employee benefit expenses were the company's next major cost line, growing 22.5% year-on-year in FY22.

Website hosting/software licenses and legal professional charges were much smaller cost lines by comparison, at roughly Rs 1.85 crore and Rs 3.02 crore respectively in FY22.