MediBuddy

24x7 access to specialist doctors via video calls, positioned as India's largest end-to-end digital healthcare platform.

Single platform bundling online/offline consultations, medicine delivery, lab tests, surgery care, dental/vision care, home healthcare, vaccination, elder and maternity care.

Doorstep medicine delivery and at-home lab tests alongside mental health support as integrated healthcare services.

Network of roughly 90,000 doctors, 7,000 hospitals, 3,000 diagnostic centres and 2,500 pharmacies covering 23,000 pin-codes in India.

Retail users booking doctor consultations, lab tests, medicine delivery and health checks directly via the app/website.

HR leaders at large employers who buy MediBuddy's bundled healthcare benefits program to cover employees and dependents.

Insurance companies that route policyholders through MediBuddy's network for cashless consultations and claims-linked healthcare services.

Patients in Tier-2/3 towns reached via the 2022 acquisition of Clinix, which operates facilitator-led e-clinic kiosks.

Corporate HR clients get a dedicated relationship team that handles onboarding and day-to-day plan operations, rather than a purely self-service relationship.

Works consultatively with corporate buyers to design custom healthcare benefit plans aligned to each employer's budget rather than a fixed one-size-fits-all package.

Primary consumer channel; app rated 4.0+ on Android & iOS app stores.

Sold directly to HR teams as an employee wellness benefit under multi-year corporate contracts, including a 'HR Win' utilization-analytics dashboard.

Facilitator-assisted e-clinic kiosks in Tier-2/3 towns for patients to consult doctors online, added via the 2022 Clinix acquisition.

Actor Amitabh Bachchan signed as brand ambassador to build consumer awareness.

Runs on-site health camps, dental and vision checks, and vaccination drives at corporate offices as part of ongoing preventive-care delivery.

Runs a patented AI system called Sherlock that screens every insurance claim through automated verification rules to catch fraud, waste and abuse.

Vets and onboards doctors, specialists, surgeons, labs and pharmacies onto the platform, completing verification before each provider goes live.

Network of approximately 90,000 doctors, 7,000 hospitals, 3,000 diagnostic centres and 2,500 pharmacies across India.

Unified telemedicine + diagnostics + e-pharmacy tech stack formed by merging DocsApp's consumer app with the original MediBuddy diagnostics platform in June 2020.

Facilitator-led e-clinic kiosks across roughly 20 Tier-2/3 cities, added via the 2022 Clinix acquisition to extend reach into rural India.

Launched BuddyCare (IHCC), a platform that plugs insurers and healthcare providers into a single system to enable cashless primary healthcare across India.

Partners with independent general physicians, specialists, surgeons, diagnostic labs and pharmacy owners who join the platform's provider network to deliver in-clinic, lab and pharmacy services.

Fees from online and offline doctor consultations booked through the platform.

Revenue from medicine delivery and at-home/lab diagnostic test bookings.

Recurring B2B revenue from multi-year corporate healthcare benefit contracts covering employees and dependents.

Largest expense line, covering the direct cost of medicines, diagnostics and services delivered through the platform.

Salaries, wages and other staff costs — the second-largest cost line.

Commissions paid to selling agents for corporate and consumer acquisition.

Marketing spend to acquire and retain consumer and corporate customers.