Startup Atlas · BNPL

MobiKwik Listed

One MobiKwik Systems Limited ● Gurugram, Haryana ● Founded 2009 ● mobikwik.com ↗
Bipin Preet Singh · Co-founder & CEO Upasana Taku · Co-founder, Executive Director & CFO
$246.31 MnTotal funding (tracked)
10Funding rounds
18 Dec 2024Last round

MobiKwik: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Wallet-linked UPI payments

Pocket UPI, where UPI payments could be debited from one's digital wallet, without bank links

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Buy Now Pay Later (Zip)

MobiKwik offers a buy-now-pay-later service called Zip through partnerships with Lendbox and Cashfree

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Merchant payment gateway (Zaakpay)

Zaakpay subsidiary operates as a payment aggregator handling merchant collections and B2B payments

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Customer Segments

Retail wallet users180.2 Mn users

180.2 million mobile wallet users as of June 2025

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Merchants4.64 Mn merchants

4.64 million merchants on the platform

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New-to-credit consumers

First Card, which the fintech launched in August 2024, targets new-to-credit users with no credit score

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Customer Relationships

SuperCash loyalty & rewards program40 Mn monthly active users

MobiKwik retains users through SuperCash, letting them earn rewards on transactions and redeem up to 5% of a purchase as an assured discount on future payments across its merchant network, with no expiry as long as one payment is made every 3 months.

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Refer & Earn referral programUp to Rs 5,000/month via referrals

MobiKwik grows and retains its user base through a refer-and-earn program where both the referrer and the referred friend earn SuperCash when the friend funds their wallet, capped at a monthly earning limit.

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Direct merchant partner outreach4.5 Mn+ merchant partners

For its merchant segment, MobiKwik runs a self-serve partner sign-up funnel (contact-form based) pitching access to its user base in exchange for onboarding as a payment-accepting merchant.

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Channels

Mobile wallet app

MobiKwik started as a payment wallet and continues to use its wallet offering as the primary distribution channel to acquire customers and merchants

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Key Activities

Digital lending & underwriting (Zip EMI)~8.41% take rate (2025)

MobiKwik operates Zip EMI, a longer-tenure, installment-based, secured, mid-ticket credit line, with underwriting/collection activity that produced a take rate of around 8.41% in 2025.

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Distributing third-party financial products

Rather than carrying large lending exposure on its own balance sheet, MobiKwik's core activity is partnering with banks, NBFCs and investment providers to distribute financial products, earning distribution and servicing income.

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AI-driven collections, testing & personalization

MobiKwik runs AI-driven systems -- including an in-house 'Agentic AI' model -- across product testing, collections, personalised messaging and customer follow-ups, drawing on its own transaction-data platform.

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KYC & regulatory compliance operations

MobiKwik continuously manages KYC and regulatory compliance across its wallet business, including running full-KYC verification so PPI wallets can be linked directly to UPI handles.

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Key Resources

NBFC license (MobiKwik Financial Services Pvt Ltd)RBI-approved NBFC arm

MobiKwik's wholly owned subsidiary, MobiKwik Financial Services Private Limited, received an RBI NBFC license, giving the company an in-house lending arm instead of depending solely on third-party bank/NBFC partners.

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Payment aggregator license (Zaakpay)

MobiKwik's Zaakpay subsidiary holds an RBI payment aggregator license, the core regulatory asset that lets it collect and settle merchant payments.

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SEBI stock broking license

MobiKwik recently obtained a stock broking license from SEBI, extending its regulatory footprint from payments into investment products.

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AI/ML technology platform

MobiKwik invests heavily in artificial intelligence, machine learning, cloud infrastructure and data analytics, which power customer acquisition, fraud detection, underwriting, payment processing and personalization across the platform.

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Key Partnerships

Lendbox

MobiKwik offers a buy-now-pay-later service called Zip through partnerships with Lendbox and Cashfree, plus a peer-to-peer lending platform called Xtra with Lendbox

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Cashfree

MobiKwik offers a buy-now-pay-later service called Zip through partnerships with Lendbox and Cashfree

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Bajaj Finance

The partnership enabled MobiKwik to launch India's first debit and credit wallet, through which Bajaj Finance would extend credit facilities via MobiKwik's mobile app

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Revenue Streams

Payments revenue (merchant fees/MDR)

Payments revenue rose 24% over the last year, making up 76% to the company's overall income

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BNPL / Zip revenue

Revenue drivers are mainly MDRs, late fees and one time activation fees

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Payment gateway (Zaakpay) fees

MobiKwik charges merchants for services like QR codes, POS integrations, and payment gateways via Zaakpay

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Cost Structure

Payment gateway chargesLargest FY23 expense line

Payment gateway charges, the biggest contributor to total expenses, plunged 31% to INR 156.6 Cr from INR 227.6 Cr in the previous fiscal year

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Employee benefit expenses

Employee benefit expenses, another big contributor to total expenses, fell 8.4% to INR 98.2 Cr in FY23 from INR 107.2 Cr in FY22

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FAQs on MobiKwik

What is MobiKwik's business model?

MobiKwik's core value proposition centers on Wallet-linked UPI payments, Buy Now Pay Later (Zip), Merchant payment gateway (Zaakpay).

How does MobiKwik make money?

MobiKwik's cited revenue streams include Payments revenue (merchant fees/MDR), BNPL / Zip revenue, Payment gateway (Zaakpay) fees.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: en.wikipedia.org www.bseindia.com · Last verified 23 Oct 2026. · Report a correction