Atlys

Atlys promises to compress a visa application process that can take hours into a matter of minutes via its app.

Atlys claims its technology reduces visa rejection rates and can streamline processing turnaround dramatically.

Atlys serves outbound travelers applying for visas, with India as its largest single market by volume.

Atlys runs a round-the-clock emergency line, separate from its standard app/website support, reserved for time-sensitive crises like medical or family emergencies and staffed to connect travelers directly with a visa specialist.

For standard queries, Atlys commits to responding within 48 hours via dedicated support and general-query email addresses and a phone line, backed by a named grievance officer for complaints under India's e-commerce consumer protection rules.

Atlys commits to a specific delivery timestamp for each visa application and promises a full refund if that deadline is missed, turning outcome uncertainty -- one of travelers' top pain points -- into a service guarantee.

Rather than pushing every applicant to submit, Atlys proactively tells a meaningful share of users they are unlikely to qualify and advises them against wasting time and money, prioritizing trust over transaction volume.

Travelers apply for visas through Atlys's app by answering questions about their trip and uploading scanned documents.

Atlys is building out AI across the visa application pipeline, covering document checks, eligibility, and traveller support.

Atlys has built an in-house engine trained on historical application data that forecasts visa processing timelines, growing more accurate as the volume of processed visas scales.

For complex cases such as biometric submissions to the US and UK, Atlys draws on an internal team with years of consulate experience to guide applicants toward optimized, rejection-resistant submissions.

Atlys has built its own product tools rather than relying on generic form software, including an AI-powered mock interview tool for US visa applicants and a step-by-step live-stream application funnel.

India's largest online travel agency MakeMyTrip invested in Atlys as part of its Series C.

Atlys charges a service fee on top of the government visa fee, priced by origin/destination.

For UK-originating applications, Atlys charges a fee separate from the government visa cost.

Atlys spent roughly ₹91.9 crore against ₹31.8 crore of revenue in FY25, leaving a net loss of about ₹60.1 crore -- a cost base still running close to 3x revenue as the company invests in growth and AI infrastructure.

Atlys ran its first-ever ESOP buyback, paying out ₹4 crore so eligible employees could cash in part of their vested stock options -- a direct cash cost tied to retaining talent.