Startup Atlas · Fintech

Zaggle Listed

Zaggle Prepaid Ocean Services Limited Hyderabad, Telangana Founded 2011 zaggle.in ↗
Raj P Narayanam · Founder & Executive Chairman Avinash Godkhindi · Co-founder, Managing Director & CEO
$125.79 MnTotal funding (tracked)
5Funding rounds
3 Oct 2025Last round

Zaggle: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Diversified, integrated FinTech spend-management suite

Positions itself as a broad platform spanning cards, payments, expense and rewards management rather than a single point-solution.

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Automates and digitizes business spend workflows

Core mission is automating finance/expense workflows to raise efficiency, accuracy, transparency and productivity for businesses.

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No-code procure-to-pay workflows

Streamlines the procurement-to-payment cycle for finance teams.

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Digitized channel-partner rewards and incentives

Replaces manual incentive/reward processes for distributors, dealers and agents with a digital platform.

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Customer Segments

Large enterprises and mid-sized corporates3900+ Corporate Customers

Corporate customers across banking and finance, technology, healthcare, manufacturing, FMCG, infrastructure and automobile sectors.

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Individual end users of Zaggle products2.89M+ users

Employees and cardholders of corporate customers who use Zaggle's cards, apps and reimbursement/benefits tools.

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Corporate functions: Finance, HR, Sales & Marketing, Operations & Admin

Zaggle's site organizes its product info under a "By Functions" footer nav heading, listing these as separate menu items (individual link labels, not a continuous sentence) for internal buyer teams inside a customer organization: Finance, Human Resources, Sales & Marketing, Operations & Admin.

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Channel partners, distributors and dealers

Businesses running partner/dealer/distributor incentive and rewards programs through Zaggle's channel-rewards offering.

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Customer Relationships

Sales-assisted onboarding via demo requests

New corporate customers are brought on through a sales-led "Schedule a Demo" request flow rather than pure self-signup, typical of Zaggle's enterprise B2B customer relationship model.

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Toll-free phone support during business hours1860 500 1231

Customers can reach Zaggle support directly via a toll-free phone line staffed Monday to Saturday, 10 AM to 7 PM, alongside email support.

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Customer-success outcomes showcased via named testimonials80% faster expense processing (Rentomojo)

Zaggle publishes attributed customer testimonials citing measurable outcomes — e.g. a Rentomojo finance manager describing faster expense processing — indicating an account-management/customer-success layer beyond self-service.

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Self-service Knowledge Hub for product education

Zaggle maintains a self-service "Knowledge Hub" content resource, positioned as "Learn, Explore & Stay Ahead", letting customers learn about the platform independent of direct support contact.

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Channels

Direct B2B sales with an ecosystem-based go-to-market

Sells directly to corporates while relying on an ecosystem approach that keeps customer acquisition and retention costs low.

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Cross-sell/up-sell through partner ecosystems

Grows within existing accounts and reaches new ones by partnering with other players in the operating ecosystem.

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Web platform and mobile app

Zaggle's SaaS platforms and prepaid-card products are delivered via web and a mobile app.

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Key Activities

Prepaid/commercial card issuance and payments processing50M+ prepaid cards issued

Issues and processes corporate prepaid and commercial credit cards.

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Building and operating SaaS spend-management platforms

Develops and runs Propel (rewards), Save (expense/benefits) and Zoyer (procure-to-pay) as ongoing software products.

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Employee expense and reimbursement automation

Automates approvals, claim monitoring and reimbursements for corporate customers.

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Tax compliance services (GST/TDS/ITR filing)

Manages corporate and employee tax filings as part of its Tax Solutions offering.

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Key Resources

Multi-standard security & compliance certificationsISO 27001 / PCI DSS v4.0.0 / SOC 2 Type 2

Zaggle maintains ISO/IEC 27001, ISO 9001:2015, PCI DSS v4.0.0, SOC 1 Type 2 and SOC 2 Type 2 certifications — compliance infrastructure required to sell into enterprise and financial-services customers.

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Proprietary technology-led spend-management platform

Zaggle's core resource is its self-built technology platform automating spend-management workflows — payments, expenses and rewards — across its product lines.

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425+ employee workforce across 7 offices425+ Employees / 07 Offices

A workforce of 425+ employees spread across 7 offices is a core human-capital resource underpinning Zaggle's product development, sales and support.

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Category-leading position in prepaid card issuance#1 Issuer of Prepaid Cards in India

Zaggle presents itself as the #1 issuer of prepaid cards in India, a brand/market-position resource that reinforces trust with prospective corporate customers.

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Key Partnerships

Banking partners19 Banking Partners

Card-issuing/processing bank relationships underpinning its prepaid and commercial card products; specific bank names are not disclosed on this page.

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Card network partners03 Network Partners

Payment network partnerships for its card products; specific network names are not disclosed on this page.

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TaxSpanner (Span Across IT Solutions) — 98.32% controlling stake98.32% stake

Zaggle holds a 98.32% controlling stake in tax-filing/compliance firm Span Across IT Solutions Pvt Ltd, whose brand is TaxSpanner, acquired for ₹32.07 Cr (filed as acquisition record). Also listed as "Tax Solutions" under the Zaggle Ecosystem on Zaggle's own IPO overview page.

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86400 (formerly Mobileware Technologies) — 38.34% strategic stake38.34% stake

Zaggle holds a 38.34% minority strategic stake in Mobileware Technologies Pvt Ltd, built across two tranches (26% for ₹15.60 Cr, then 12.34% for ₹7.25 Cr). Mobileware was rebranded "86400" and is listed under the Zaggle Ecosystem on Zaggle's own IPO overview page. Not a change-of-control acquisition.

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Revenue Streams

SaaS software revenue

Sells SaaS solutions across expense, payments and rewards management to corporate customers.

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Prepaid card issuance at scale50M+ prepaid cards issued

Card issuance is a major line of business, underpinning transaction/card-related revenue; exact interchange/fee structure is not disclosed on this page.

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Cost Structure

Cost of point redemption / gift cards — largest single expense line₹10,116.63 million (FY ended Mar 31 2026, standalone)

The single largest cost line in Zaggle's standalone P&L for the year ended March 31, 2026 was the cost of point redemption and gift cards distributed through its prepaid-card and rewards platform — the direct pass-through cost of its core card-issuance business.

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Incentive and cashback payouts₹5,052.64 million (FY ended Mar 31 2026, standalone)

Second-largest expense category in the standalone P&L for FY ended March 31, 2026, representing incentive and cashback payouts made through Zaggle's card and rewards ecosystem.

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Employee benefit expense₹677.70 million (FY ended Mar 31 2026, standalone)

Standalone employee benefit expense for the financial year ended March 31, 2026, as disclosed in Zaggle's audited BSE financial filing.

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Depreciation, depletion and amortisation expense₹345.78 million (FY ended Mar 31 2026, standalone)

Non-cash charge reflecting Zaggle's investment in property, technology infrastructure and intangible assets, per its audited standalone results for FY ended March 31, 2026.

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FAQs on Zaggle

What is Zaggle's business model?

Zaggle's core value proposition centers on Diversified, integrated FinTech spend-management suite, Automates and digitizes business spend workflows, No-code procure-to-pay workflows, Digitized channel-partner rewards and incentives.

How does Zaggle make money?

Zaggle's cited revenue streams include SaaS software revenue, Prepaid card issuance at scale.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: inc42.com foundermagazine.in www.bseindia.com · Last verified 7 Sep 2026. · Report a correction