Startup Atlas · Baby & Kids Products

FirstCry Listed Investor

Brainbees Solutions Limited Pune, Maharashtra Founded 2010 firstcry.com ↗
Supam Maheshwari Amitava Saha
$963.53 MnTotal funding (tracked)
7Funding rounds
13 Aug 2024Last round
3Tracked investments

FirstCry: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

India's largest multi-channel Mothers', Babies' & Kids' retail platform by GMV source
The Big Store for Little Ones

Broad one-stop assortment of baby/kids products from national and international brands.

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Customer Segments

Expectant and new parents, and children up to ~12 years

FirstCry frames its customer relationship as beginning in pregnancy and continuing through early childhood.

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Customer Relationships

FirstCry Parenting content platform

Content/community property extending engagement beyond transactions.

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Channels

Website, app, owned and franchisee stores, and general trade distribution source

Key Activities

Growing the omnichannel store network904 → 1,169 modern stores, FY23–Q1FY26

Actively expanding modern-store count (904 in FY23 to 1,169 by Q1 FY26) through both franchising (FOFO) and company-owned stores (COCO), while driving cross-channel shopping — 38% of top-20-city GMV in FY25 came from customers who transact both online and offline.

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Managing inventory and working capital through the supply chainInventory Days: 83 (FY23) → 102 (FY25)

Running inventory and replenishment across 84 warehouses and stockists as SKU count nearly doubled (1.29Mn to 1.86Mn between FY23 and Q1FY26); Inventory Days rose from 83 (FY23) to 102 (FY25) and Net Working Capital Days from 50 to 71 over the same period — metrics the company tracks and discloses every quarter.

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Developing and scaling Home Brands as a margin leverCited lever behind gross margin rising 24.0% (FY18) → 36.6% (FY25)

Management names growing Home Brands' share of GMV as one of several deliberate, ongoing margin-expansion activities, alongside shifting category mix toward Kids & Babies Fashion and capturing scale economies on both Home Brand and third-party sourcing.

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Producing parenting content and running the FirstCry Parenting community

Publishing editorial content and interactive tools (growth/vaccine/teething trackers, a due-date calculator, Q&A, discussion groups) spanning pre-pregnancy through parenting, combining a panel of experts, nutritionists and doctors with user-generated content inside the same app used for shopping.

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Key Resources

Warehousing & fulfillment network84 warehouses & stockists (Q1 FY26)

FirstCry stores its inventory across a network of warehouses and stockists that grew from 79 (FY23) to 84 (Q1 FY26), underpinning an assortment of roughly 1.9 million SKUs from over 8,000 brands.

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Omnichannel modern-store network (FOFO + COCO)1,169 modern stores (633 FOFO + 536 COCO), Q1 FY26

1,169 FirstCry/BabyHug modern stores as of Q1 FY26 — a mix of franchisee-owned franchisee-operated (633 FOFO) and company-owned company-operated (536 COCO) formats — giving the online business a physical retail footprint.

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FirstCry website & mobile app (personalization platform)159 Mn app downloads

A combined shopping and parenting-content mobile app and website with 159 million cumulative downloads that serves personalized homepages based on the child's age/gender and on region/festival.

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Home Brands portfolio (BabyHug, Babyoye, Cutewalk, Pine Kids)>55% of India multi-channel GMV (FY25), up from 37% in FY20

A curated portfolio of company-owned brands built to address a fragmented third-party supply market. Home Brands carry higher margins than third-party brands and grew from 37% to over 55% of India multi-channel GMV between FY20 and FY25.

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Key Partnerships

National and international baby/kids brands stocked on the platform

Brand partners include Chicco, Graco, Johnson & Johnson, Huggies, Pampers, Mothercare, Fisher-Price, Lego, Disney, Barbie, among others.

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Revenue Streams

Home brand BabyHug (private label)Largest multi-category home brand by GMV (Dec 2022, Redseer) source
FirstCry Intellitots preschools source
PlayBees kids learning & education app source

Cost Structure

Cost of goods: materials consumed + stock-in-trade purchases₹45,350 Mn stock-in-trade purchases + ₹7,318 Mn materials consumed (FY25)

The largest cost line by far. Consolidated cost of materials consumed was INR 7,317.78 Mn and purchases of stock-in-trade were INR 45,350.07 Mn for the year ended March 31, 2025 (up from INR 5,574.65 Mn and INR 38,898.87 Mn respectively in FY24), against INR 76,596.14 Mn revenue from operations.

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Employee costs (salaries, benefits, ESOPs)₹5,742 Mn employee benefits + ₹1,542 Mn ESOP expense (FY25)

Consolidated employee benefits expense was INR 5,741.92 Mn for FY25 (up from INR 5,084.21 Mn in FY24), made up mainly of salaries/wages/bonus (INR 5,338.20 Mn) plus provident-fund contributions and staff welfare; a further INR 1,542.46 Mn was recognised as employee share-based payment (ESOP) expense in FY25.

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Logistics (courier/delivery) and advertising spend₹6,444 Mn courier + ₹6,471 Mn advertising (FY25)

Within 'Other expenses' (INR 19,026.29 Mn in FY25), the two largest single lines were courier expenses at INR 6,444.49 Mn (FY24: INR 5,457.49 Mn) and advertising & sales promotion expenses at INR 6,471.00 Mn (FY24: INR 4,821.82 Mn) — together over two-thirds of that expense head.

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Finance costs and depreciation/amortisation on leased retail & warehouse space₹1,583 Mn finance costs + ₹4,046 Mn D&A (FY25)

Consolidated finance costs were INR 1,583.26 Mn in FY25, of which INR 1,003.44 Mn was interest on lease liabilities; depreciation and amortisation totalled INR 4,045.67 Mn, of which INR 1,757.78 Mn was amortisation of right-of-use assets — reflecting the leased-store/warehouse-heavy nature of the network.

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FAQs on FirstCry

What is FirstCry's business model?

FirstCry's core value proposition centers on India's largest multi-channel Mothers', Babies' & Kids' retail platform by GMV, The Big Store for Little Ones.

How does FirstCry make money?

FirstCry's cited revenue streams include Home brand BabyHug (private label), FirstCry Intellitots preschools, PlayBees kids learning & education app.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: entrackr.com www.firstcry.com inc42.com www.firstcry.com www.bseindia.com · Last verified 7 Sep 2026. · Report a correction