Startup Atlas · Artificial Intelligence / Agentic AI

Freshworks Listed (NASDAQ: FRSH)Unicorn (since 2018) Investor

Freshworks Inc. ● San Mateo, California ● Founded 2010 ● freshworks.com ↗
Girish Mathrubootham · Co-founder; former CEO (2010-2024) and Executive Chairman (2024-Dec 2025, stepped down Dec 1, 2025) Shan Krishnasamy · Co-founder and former CTO (departed / took career break, 2022)
$1.52 BnTotal funding (tracked)
8Funding rounds
24 Sep 2021Last round
3Tracked investments
4,500Team size (sourced)

Freshworks has raised $1.52 Bn across 8 tracked round(s) since 2010, per Atlas's records. See the full funding history →

ANOTHER LAPAAS PRODUCT

Litmus already analyzed Freshworks

Litmus Research has published an independent breakdown of Freshworks across all 9 Litmus Framework blocks — hand-researched, not Atlas's own analysis.

The 9-block Litmus Framework

Customer Segment

Who the startup serves, and whether the earliest audience is validated.

Value Proposition

The problem being solved and why the solution is worth switching for.

Marketing Channel

How the startup reaches customers, and at what real cost of acquisition.

Engagement

Whether people who try the product keep using it.

Income Source

How the business converts usage into durable revenue.

Asset Validation

The systems, infrastructure and strategic assets that make growth durable.

Core Operations

Whether the day-to-day machine behind the product actually runs reliably.

Strategic Alliance

Partnerships and relationships that compound the business's advantage.

Expense Validation

The cost structure required to build a resilient business.

FAQs on Freshworks

Has Freshworks been analyzed with the Litmus Framework?

Yes — Litmus Research has published an independent framework analysis of Freshworks. Read it at litmus.lapaas.com.

What is the Litmus Framework?

A 9-block startup-validation framework — Customer Segment, Value Proposition, Marketing Channel, Engagement, Income Source, Asset Validation, Core Operations, Strategic Alliance, Expense Validation — each scored from real tests, not opinion.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the "source" links beside each entry. Profile sources: www.prnewswire.com www.bseindia.com · Last verified 23 Oct 2026. · Report a correction